Feedback
We value your feedback because your opinion is an important element of our business. It lets us know what we could do better and tells us what we are doing right!

Most everyone has, at one time or another, read a "review" or an "opinion" about a particular product or service as part of their due diligence in either purchasing a product or using a service. Feedback is one of the most useful tools we use to determine how we can improve our search engine and what you, as a user of our technology, think about it.

We welcome all feedback, the positive and the negative. Constructive criticism is what helps us make "the best" even better. Our own feedback policy says that we will respond to all negative comments or suggestions (and even a few of the positive ones as well!).

We also encourage all of the companies on our Network to promote a feedback policy to their customers. To lookup feedback on any company on our Network, simply perform a search in a specific geographic area and look for their "star" rating in the search result.

If you have any questions regarding the feedback policy, please contact us at (800) 566-4162.
  4.75  
  329 ratings User Rating  
Rating Feedback Provider Date
Hi well a short note I have done some work with you equipment, but would like to do some more. I took a 3000 dollar frig apart and steel brushed a image on it. Well I am hooked would like to do some new stuff. I just need time to get things set up so will contact you soon, Neil Brown. You have, a what can I say #1 company I have ever had researched. Thank you!!

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Neil Brown 11/24/11

Hi well a short note I have done some work with you equipment, but would like to do some more. I took a 3000 dollar frig apart and steel brushed a image on it. Well I am hooked would like to do some new stuff. I just need time to get things set up so will contact you soon, Neil Brown. You have, a what can I say #1 company I have ever had researched. Thank you!!

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Neil Brown 11/24/11

I prefer to enter my telephone number with dots rather than dashes. Maybe you could accept both without too much difficulty?

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Jim Palmer 11/01/11
feedback - reply Reply:  
you for your suggestion Jim. We've passed the suggestion on to our development team as a feature request.

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   signsearch 11/02/11

Other than the phone and e-mail sections being a bit wonky, it is a nice, clean site! Ina

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Ina M Ish 10/24/11

I’m very happy working together with Visual Communications Group. Our business has picked up after we signed up. It’s been working well ever since.

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Sergio Meiron 06/20/11

We chose to work with Visual Communications Group because of their excellent reputation within the industry. We look forward to expanding our relationship with them moving forward.

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Justin Boudreau 06/20/11

I’ve found Visual Communications Group to be a great resource for reaching sign companies looking for service work in our part of the country.

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Jude Cook 06/20/11

We’ve been using Signsearch for five years and have been customers since 2006. It’s really helped our business and we’ve received a lot of positive feedback from our customers. It’s helped us advertise to other potential customers. Now as we grow our company we use Signsearch to find good installers in other states. We’re looking forward to a long term relationship.

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John Dobie 06/20/11

I’ve had a positive response since joining Visual Communications Group. I've received more work in the past two months than I did in almost a year. It would be an advantage to your company to join Visual Communications Group

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Jim Rosa 06/20/11

We joined Signsearch five or six years ago and they’ve worked very well for us. We’ve gotten a lot of new business from them.

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Jason Ingber 06/20/11

Visual Communications Group is a main source of my income. Since I’ve been at the ISA show I’ve gotten three or four new customers. I really enjoy my relationship working with Mark, Michelle and everyone else. They do a good job.

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Hamid Shaikh 06/20/11

We’ve used Visual Communications Group for five years now with amazing results from National Account service work and installation projects. We would recommend them to anyone.

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David Goodson 06/20/11

We’ve been using Visual Communications Group for our advertising for the past few years. We’ve gotten a lot of great response and contact from it.

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Dave Clark 06/20/11

I’ve been using Visual Communications Group since 2004. It’s great for the leads that come in from the Minneapolis area. It has worked out wonderfully and we plan on advertising with them in the future. I also won the 2011 ISA Sign Expo Instant Win Promotion and received a Richard Petty Driving Experience gift card!

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Candille DeMars 06/20/11

I’ve been using Visual Communications Group for over five years now and it’s been a great benefit to our company with the National Accounts and referrals we get through the site. We use VCG on a daily basis and they’re an awesome company to work with. I highly recommend them.

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Jason Orton 06/20/11

I think sign search is a excellant market place to grow a service business. And I have had good reviews from the companies that I have worked with. The thing I think that should change is the response from the quote requester. Most of them ask for a quote and offer no estimation of target date. This can cause bad feed back if we are not available for service when the job is awarded.Also is it to much to ask for a response from these potiential customers to send a short message tellin us that the job has been awarded to others? We spend the time estimating and researching the criteria and then after a quote, we never hear back from them. Wheres the respect in that policy? Thanks Pete

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Pete Louviere 06/17/11

Weird challenge words.

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Steve Whitted 04/22/11
feedback - reply Reply:  
Thank you for your feedback Steve. You're not the first one to tell us that the Captcha we use is too difficult to read. We're working on revision and hope to have it implemented very soon!

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   signsearch 04/26/11

Although I am waiting for a reply from an email I just sent and you may not be able to help me, comment for you web site. Great. Love the fact that you have the option in there for a customer to add files or pictures and more than just one. Thanks, Awesome.

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Dana Weyer 04/21/11

good review from me --- the security words are very hard for me to see clear - should not be that tough to understand - information form is too pickey about how the phone number is filled in - must have dash between numbers -- at one time it wouldn't take my number until i used the one that my computer is linked to....did not like my desk phone.....

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thomas black 03/09/11
feedback - reply Reply:  
Thank you for your feedback Thomas. We're sorry that the "captcha" image is difficult to read. We're on our second round of "images" because we thought the first round was too difficult! Perhaps we need to take another look at it again. Please remember that you can always select a different image by either refreshing the page or clicking on the top image below the security words. We're working on the modifications to the input requirements for our phone field, and hope to have it updated very soon. Thanks again.

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   signsearch 03/21/11

A third of my jobs come from Sign Search. The best subscription I ever had.

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Carlo D'Ippolito 02/02/11

I am very pleased with your web site. In fact I would be lost without it. We have crews that do scheduled maintenance all over the US. When they are not able to service a site, I always am able to find quality service through your site. Thanks for being there! Karen Lindsey Project Manager Sign Maintenance Powerhouse Retail Services

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Karen Lindsey 01/11/11

Excellent site. Provided us the means to make a job happen. All from our store in Ontario, Canada. Thanks

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Beck Lisa 12/15/10

We had a number of simultaneous national conversions that needed to be quoted and executed quickly. Sign Search made it easy to reach out to hundreds of qualified vendors so that we could meet our goals.

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Michael Lauretano 12/14/10

Great site. Easy to use. Helped me find what I was looking for.

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Mike Droll 11/09/10

It's really easy and affordable to advertise in Sign*search

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Alejandra Suarez 08/10/10

 
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