signsearch - Contact Us

Testimonials

Excellent. Never seen such sign data together in one portal. One word would be AMAZING!

~ Mac Gangam

You will now be taken to Visual Communications Group's website (signsearch is a division of Visual Communications Group). Please click here if you are not automatically redirected.

If you have any questions, or experience any difficulties, please call Customer Service at
(800) 566-4162

Contact
Visual Communications Group, Inc. 1548 Cliff Road East Burnsville, MN 55337

Phone:	(800) 566-4162 (toll-free) (952) 960-4470 (local)
Fax:	(800) 829-6601 (toll-free) (952) 960-4471 (local)

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Frequently Asked Questions

	What are National and Wholesale Providers? National providers are companies that work on a national level. Wholesale providers offer products to prequalified companies at a discounted price for resale.
	How does the Buy Online tab work? Choose a product category. A popup will appear asking for your zip code, followed by a list of the nearest online stores geographically. Clicking on an online store link will take you to the page you specified within their store. From here, you will be able to shop in that category or browse around within their store.
	How do I email a company or multiple companies? The search results feature a check box in the lower left corner labeled "add to email list". Check the boxes of the companies you're interested in emailing, then use the box to the left to begin drafting your email.
	Can I print directions from your site? Yes. On the listing page of any company with a physical address, click on the "Larger Map" button to open a new window. Here, you will have the option to enter a start address and get directions to their location. Once you've generated directions, the "Print Map" option will also include written directions.
	How can I narrow the number of listings in the map results? You can display select locations geographically on a map by checking the search result boxes labeled "add to Map List". Once you've compiled your list, use the left menu to create your map.
	How do I become a registered user of your site? Becoming a registered user is easy. Click on "Login" at the top of the page. From the popup, click the "New User? Create a free account." link. Enter your email address. Fill out the simple form and set your login information. You can also click here to get the process started.
Advertising FAQ's
	How can I add my company on your network? Click the link at the top of your screen labeled "add my company" and fill out the required fields to submit your company.
	How can I improve my search position on your site? Paid members of Visual Communications Group get preferred placement on our directory search engines. In addition, there are banner and sponsored listings opportunities available as an add-on to your membership. A membership includes a number of additional valuable online marketing resources exclusively built for the visual communications industry. To learn more about a Visual Communications Group Membership, click here.
	Can I appear in search results beyond my physical location? Yes. Visual Communications Group members can purchase additional advertising real estate on our site. To learn more about membership and additional advertising, click here.
	How much does it cost to advertise? Advertising begins with a Visual Communications Group Membership. From there, additional membership add-ons are available. Learn more about a Visual Communications Group Membership by clicking here and contact a representative to get full pricing details for your area.
	How do I edit my company information on your site? Every listed company in our network, whether paid or free, has a ConnectID and Password to enter a private login page for their account. From here, you will be able to manage several aspects of your listing, including: Your company logo Company and contact information Photo gallery Facebook and Twitter links Company literature Special offers YouTube video Your online store And much more...
	How do I get a ConnectID and password? Every listed company, whether paid or free, has a unique ConnectID and password. If you don't have an ConnectID or password, go to the company login page and click the "Forget ID or password?" link to recover your login information.
	What kind of reporting do you provide with a listing? Within your company login page, we provide detailed monthly reporting on listing views and buyer contacts for every client. Buyer contact statistics are broken down to reflect which aspects of your company profile are receiving the most attention. Additional reporting is available for extended advertising.
	I added my company, why is it not showing up on your site? Free listings will not appear on the first page of search results and will often be found a few pages deep into the results. If you're concerned that your company is not appearing on our network, please contact us directly to resolve the issue.
	How do I report a problem with your site? If you notice a problem on our site, please contact us directly. Quality control is very important to us and we will work to resolve the problem as soon as possible.

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